Client no-shows are a part of doing business. You won’t be able to prevent them from happening 100%, but you can set a boundary for how you deal with them when they occur.

It’s important, from a mindset perspective, that we (myself included) don’t make it mean anything about us when my clients don’t show up for their appointed calls.

I recently decided that I would choose the following thoughts to help manage my mindset around this circumstance:

• I am responsible for my time 100%. So someone else canceling doesn’t impact anything…
• I don’t make it mean anything about my time boundaries. Or anything about their respect for me.
• I love having this flexibility for humans to be human.

Ooof! I don’t know about you, but that latter one is the work. Quite honestly, they’re all work.

On a practical level, I have a no-show policy in place that I 100% adhere to, with the exception of genuine emergencies. To book a call with me, the person must do the following:

• Agree to the No-Show Policy
• Put a credit card on file to confirm the appointment

Since implementing this policy, I have reduced my no-show rate to almost zero. While everyone may not feel comfortable doing this in their business, this works well for us at Manipura Centre.

When you get very busy in business, it’s important to manage your time well. Having a no-show policy in place that you will actually enforce will help with that.

Think about this for yourself: 

“How are you at managing your time?”

“Do you enforce your no-show policy, if you have one?”

“How can you create better boundaries between you and your clients?”

This is an example of the business growth & mindset work we do in my private coaching program. Maybe you’re curious about what that would look like for you?

Let’s connect and talk about your goals and how I can help you get there. Grab your free 30-minute consultation here. 

The consult call is where I take the time to listen deeply to what your current situation looks like, what’s not working, where you want to be in your business, as well as your life, and help you map out a plan to get there. 

If we’re the right fit for each other, we can also talk about what it would look like to work together.

If that sounds good to you, schedule a call today.